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Chain-ready · Title III + State Pharmacy Boards

Pharmacies & Drugstores

The highest-stakes communication surface in everyday life. The wrong word means the wrong dose, the wrong allergen exposure, the wrong day to take the second pill. TinkyTown surfaces allergy disclaimers and counseling-mandate prompts while never substituting for the pharmacist's actual professional judgment.

Standards: Title III · State Boards · OBRA-90 counseling mandate Routing: /pharmacy/:chain/:store
The real system

At the pharmacy counter. Pickup, consult, vaccinate.

Real production tiles drawn from the pharmacy vertical template.

tinkytown.com/pharmacy/cvs/west-hartford EN · ES · zh · ar · ru · 120+
💊 How can the pharmacy help?
📦Pick up a prescription
🔁Refill a prescription
I have a question about my medication
⚠️I'm allergic to ___
💊Does this interact with my other meds?
💉Schedule a vaccination
🩺OTC recommendation
🪪Verify my ID
💵What does this cost?
🤟ASL interpreter please
↩️BACK
What only TinkyTown does at the counter

The patron understands the dose.

⚠️

Allergy disclaimer always on

Every medication or dietary tile carries: "confirm with your pharmacist and your doctor — we cannot guarantee." The auxiliary device informs; it never substitutes for clinical judgment.

📋

OBRA-90 counseling-mandate bridge

"Do you have questions about this medication?" surfaces in 120+ languages. The federal counseling requirement is satisfied even when staff and patron share no spoken language.

🪪

Pickup-ID picture flow

Patron verifies name, DOB, address with picture-driven prompts. The deaf or LEP patron is not excluded from the verification step that everyone else gets through in 15 seconds.

💉

Vaccination consent in any language

Picture-driven yes/no with timestamped log for the patient record. The vaccine session starts with informed consent, not with a phone-interpreter wait.

ADA Title III · State Pharmacy Boards · OBRA-90

Three regulatory layers, one counter

  • ADA Title III (28 CFR § 36.303) — pharmacies are public accommodations.
  • State pharmacy-board duty of care — pharmacist counseling and verification obligations apply regardless of patient language.
  • OBRA-90 federal counseling mandate — every Medicaid-covered prescription requires offer of counseling; the offer must be understood by the patient.
  • HIPAA-compliant flow — the auxiliary device collects no PHI by default; queries are ephemeral and timestamped.

Bring TinkyTown to your pharmacy.

$725/month per location. Pickup flow, counseling bridge, vaccination consent, 20 universal sub-boards, 120+ languages.