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Print one QR.
Cover every counter.

The QR-scan ADA compliance system. Zero hardware. Zero install. Zero training.

A visitor scans the QR on their own phone. Tiles appear. They tap a tile — the phone speaks their words in any of 120+ languages. That’s the whole pilot. One QR on the counter. Serving a wide range of disabilities and 120+ languages.

Reviewed by a Connecticut state accessibility official. 151 Connecticut towns invited to evaluate. Pilot town hall live. Open to every other state today — start with one location, expand only if it works.

The QR-Scan System

What TinkyTown actually is.

Most "ADA compliance" tools assume someone will buy hardware. TinkyTown doesn’t. The product is a QR code printed on paper, taped to a counter. Every visitor brings their own phone. The town doesn’t buy devices, doesn’t install software, doesn’t train staff to operate anything.

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1 · Visitor scans

Camera app, any iPhone or Android, scans the QR sticker on the counter. The board opens in their browser — no app to download, no account to make.

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2 · Visitor taps a tile

Picture-driven tiles for the venue (permits, tax, registrar, doctor, room number, payment method, allergy …). Tap once, hear the spoken sentence aloud in any of 120+ languages.

🗣️

3 · The phone speaks their words

The visitor’s phone voices what they tapped. Staff hears it in English. The visitor sees the staff’s reply translated back into their language. Bilateral — both directions.

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4 · You get the defense file

Every interaction logs the offer and acknowledgment timestamp. The 28 CFR § 35.160(b)(2) primary-consideration record builds itself. When the carrier asks at renewal, the file is ready.

What’s not in the pilot: no iPad to procure, no kiosk to mount, no proprietary device to lock down, no staff member trained to operate "the system." It’s a printed QR code — the visitor’s own phone does the rest. That’s the differentiator.

How We Help

TinkyTown helps the state reach its ADA compliance goals.

The DOJ has set a high bar for digital accessibility and ADA compliance across every town, agency, and public-facing service. TinkyTown is a tool that makes front-counter effective communication more practical — serving a wide range of visitors, communication needs, and 120+ languages at the counter with zero hardware.

To be compliant, a building needs to provide effective communication for people who are nonverbal, hard of hearing, or don't speak English. TinkyTown does that in one QR scan. It's built to WCAG 2.1 AA standards, serves as an auxiliary aid for ADA Title II effective communication, and runs on any phone the visitor already has — no install, no staff training, no procurement.

Here's how TinkyTown maps to the state's accessibility requirements:

✅ Reviewed by a Connecticut state accessibility official
🏛️

ADA Title II Compliance

All 169 Connecticut municipalities must provide auxiliary aids for effective communication. TinkyTown is that aid — deployed instantly via QR code.

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Digital Accessibility Standards

Connecticut mandates WCAG 2.1 AA compliance for state websites. TinkyTown extends that standard to in-person communication at every counter.

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CT Tech Act Partnership

Connected through Arlene Lugo, CT Tech Act Program Director. TinkyTown is being distributed to all four regional AT partner networks: ACES, CREC, EASTCONN, and NEAT.

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Zero-Barrier Deployment

No IT procurement. No hardware installation. No staff training. One QR code printed on paper. Connecticut's towns can deploy in hours, not months.

Connecticut Rollout

169 towns. One state. One mission.

Complete — System Built
All 169 Connecticut town halls configured with real addresses, phone numbers, department boards, and 186 conversation drill-downs. Every town accessible via tinkytown.com/ct/{town}/townhall.
Complete — State Review
Reviewed by a Connecticut state accessibility official. Connected with CT Tech Act and all four regional AT partners.
In Progress — First Pilots
Deploying in the pilot town hall. QR codes at Town Clerk, Tax Office, and front desk. Measuring usage, gathering feedback, proving the model.
Next — Regional Expansion
One town per AT region (ACES, CREC, EASTCONN, NEAT). Four pilots across the state proving it works everywhere, not just one building.
Goal — Statewide Coverage
Every town hall in Connecticut. Then every library, every DMV, every courthouse. An early statewide effort to build nonverbal communication infrastructure across Connecticut.
How a Pilot Works

From zero to live in 48 hours.

1️⃣

We Configure Your Building

Your town name, address, departments, room numbers, floor locations. Takes us one day. You don't do anything.

2️⃣

You Print QR Codes

We generate your unique QR codes. You print them. Tape one at the Town Clerk window. One at the Tax Office. One at the front desk. Done.

3️⃣

Residents Scan and Speak

A nonverbal resident scans the QR code with their own phone. Tiles appear. They tap. Their phone speaks their words aloud. No app. No training. No hardware to buy.

4️⃣

We Measure and Report

Anonymous usage data: how many sessions, how long, which departments, which languages. You get a monthly report proving the value to your council.

Pilot pricing starts at $725/month based on town size. No setup fees. No contracts. No hardware. Cancel anytime. The real risk is not having it when someone needs it.

Easy to Buy

Priced to fit small-purchase rules.

TinkyTown's annual cost falls within the federal $10,000 micro-purchase threshold. We make it simple to fit your existing process — and we'll provide whatever documentation that process needs.

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Within the Federal Micro-Purchase Threshold

TinkyTown at $725/month = $8,400/year — within the $10,000 federal micro-purchase threshold (2 CFR 200.320), under which federally-funded purchases require no competitive bid.

For municipally-funded purchases, your procurement officer can confirm the applicable threshold — we'll provide whatever documentation your process needs.

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We Provide the Documentation — Free

Whatever your process needs for the file — pricing sheet, vendor information, product summary — we draft it for you, same day, at no cost.

The legal determination of what applies to your funding stays where it belongs: with your procurement officer. We just make the paperwork easy.

Bottom line:

It's not about sanctions, numbers, or compliance. It's about what's right. Every voice deserves to be heard.

Start Anywhere

Every state. Open today.

Connecticut is already live. Every other state is open for pilots right now — start one in your town today.

🇺🇸 Connecticut

169 towns configured. State ADA office reviewed. AT partners connected. Pilots deploying.

Live

🇺🇸 Massachusetts

351 municipalities. Same departments, same ADA obligations. Start a pilot today.

Open — Start Today

🇺🇸 New York

932 towns and cities. Largest nonverbal population in the Northeast. Start a pilot today.

Open — Start Today

🇺🇸 New Jersey

565 municipalities. Strong ADA enforcement history. Start a pilot today.

Open — Start Today

🇺🇸 Pennsylvania

2,560 municipalities. Massive rural accessibility gap. Start a pilot today.

Open — Start Today

🇺🇸 California

482 municipalities. Most diverse language needs in the country. Start a pilot today.

Open — Start Today

🇺🇸 Texas

1,216 municipalities. Fast-growing, underserved nonverbal population. Start a pilot today.

Open — Start Today

🇺🇸 Florida

411 municipalities. Largest senior population — stroke survivors need this most. Start a pilot today.

Open — Start Today

🇺🇸 Every Other State

50 states. ~19,500 municipalities. All of them open. If your town has a counter, it can have TinkyTown.

Open — Start Today
Who Should Apply

Pilots aren't just for towns.

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Town & City Halls

Any municipality that serves the public. Town clerk, tax office, building department — every counter where someone might need to communicate.

🏥

Hospitals & Clinics

Emergency rooms, check-in desks, patient rooms. "Where does it hurt?" answered with one tap.

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Libraries & Schools

Public libraries, school offices, special education departments. Every student and patron deserves to communicate.

⚖️

Courts & Legal

Courthouses, probate courts, legal aid offices. Justice requires communication. Period.

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Restaurants & Retail

Any business open to the public. ADA Title III applies. A QR code on the counter supports your effective-communication documentation.

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Transit & Airports

Bus stops, train stations, airport terminals. Nonverbal travelers need to ask for help too.

Open, simple, start-now.

Small, low-risk pilots across multiple states. Join at any time, start with one location, expand only if it works. No waitlist. No exclusivity. Start where you are — TinkyTown is the QR-scan ADA compliance system that supports your effective-communication documentation before the audit. 45 days free. If it hasn’t changed someone’s life by day 45, cancel — just tell us why and where.

Start a Pilot — 45 Days Free Request a Site Walkthrough Scan the Live Demo

Or email directly: lukekist@tinkytown.com