The QR-scan ADA compliance system. Zero hardware. Zero install. Zero training.
A visitor scans the QR on their own phone. Tiles appear. They tap a tile — the phone speaks their words in any of 120+ languages. That’s the whole pilot. One QR on the counter. Every visitor. Every language. Every disability.
Validated by the Connecticut State ADA Officer. 151 CT towns directed. West Hartford pilot live. Open to every other state today — start with one location, expand only if it works.
Most "ADA compliance" tools assume someone will buy hardware. TinkyTown doesn’t. The product is a QR code printed on paper, taped to a counter. Every visitor brings their own phone. The town doesn’t buy devices, doesn’t install software, doesn’t train staff to operate anything.
Camera app, any iPhone or Android, scans the QR sticker on the counter. The board opens in their browser — no app to download, no account to make.
Picture-driven tiles for the venue (permits, tax, registrar, doctor, room number, payment method, allergy …). Tap once, hear the spoken sentence aloud in any of 120+ languages.
The visitor’s phone voices what they tapped. Staff hears it in English. The visitor sees the staff’s reply translated back into their language. Bilateral — both directions.
Every interaction logs the offer and acknowledgment timestamp. The 28 CFR § 35.160(b)(2) primary-consideration record builds itself. When the carrier asks at renewal, the file is ready.
What’s not in the pilot: no iPad to procure, no kiosk to mount, no proprietary device to lock down, no staff member trained to operate "the system." It’s a printed QR code — the visitor’s own phone does the rest. That’s the differentiator.
The DOJ has set a high bar for digital accessibility and ADA compliance across every town, agency, and public-facing service. TinkyTown is the tool that makes front-counter compliance practical — every visitor, every language, every communication need, served at the counter with zero hardware.
To be compliant, a building needs to provide effective communication for people who are nonverbal, hard of hearing, or don't speak English. TinkyTown does that in one QR scan. We meet WCAG 2.1 AA standards, satisfy ADA Title II effective communication, and run on any phone the visitor already has — no install, no staff training, no procurement.
Here's how TinkyTown maps to the state's accessibility requirements:
All 169 Connecticut municipalities must provide auxiliary aids for effective communication. TinkyTown is that aid — deployed instantly via QR code.
Connecticut mandates WCAG 2.1 AA compliance for state websites. TinkyTown extends that standard to in-person communication at every counter.
Connected through Arlene Lugo, CT Tech Act Program Director. TinkyTown is being distributed to all four regional AT partner networks: ACES, CREC, EASTCONN, and NEAT.
No IT procurement. No hardware installation. No staff training. One QR code printed on paper. Connecticut's towns can deploy in hours, not months.
Your town name, address, departments, room numbers, floor locations. Takes us one day. You don't do anything.
We generate your unique QR codes. You print them. Tape one at the Town Clerk window. One at the Tax Office. One at the front desk. Done.
A nonverbal resident scans the QR code with their own phone. Tiles appear. They tap. Their phone speaks their words aloud. No app. No training. No hardware to buy.
Anonymous usage data: how many sessions, how long, which departments, which languages. You get a monthly report proving the value to your council.
Pilot pricing starts at $725/month based on town size. No setup fees. No contracts. No hardware. Cancel anytime. The only risk is not having it when someone needs it.
Two federal procurement rules make TinkyTown a drop-in purchase for any town, school, or agency. No competitive bid required. No council vote required. No procurement officer sign-off required.
Under FAR 2.101 / 2 CFR 200.320(a)(1), any purchase under $10,000 is a "micro-purchase." It requires no competitive quotes, no sealed bids, no procurement sign-off. A town administrator can simply issue a purchase order.
TinkyTown at $725/month = $8,400/year. Well under the threshold. Buy it the same way you buy office supplies.
Even above the threshold, FAR 6.302-1 allows non-competitive procurement when "only one responsible source" can meet the need. TinkyTown qualifies on three independent grounds:
Competitors cannot bid for what we offer. There is nothing to compete against.
Bottom line:
It's not about sanctions, numbers, or compliance. It's about what's right. Every voice deserves to be heard.
Need a written justification memo for your file? We'll draft one for you — free, same day.
Connecticut is already live. Every other state is open for pilots right now — start one in your town today.
169 towns configured. State ADA office reviewed. AT partners connected. Pilots deploying.
Live351 municipalities. Same departments, same ADA obligations. Start a pilot today.
Open — Start Today932 towns and cities. Largest nonverbal population in the Northeast. Start a pilot today.
Open — Start Today565 municipalities. Strong ADA enforcement history. Start a pilot today.
Open — Start Today2,560 municipalities. Massive rural accessibility gap. Start a pilot today.
Open — Start Today482 municipalities. Most diverse language needs in the country. Start a pilot today.
Open — Start Today1,216 municipalities. Fast-growing, underserved nonverbal population. Start a pilot today.
Open — Start Today411 municipalities. Largest senior population — stroke survivors need this most. Start a pilot today.
Open — Start Today50 states. ~19,500 municipalities. All of them open. If your town has a counter, it can have TinkyTown.
Open — Start TodayAny municipality that serves the public. Town clerk, tax office, building department — every counter where someone might need to communicate.
Emergency rooms, check-in desks, patient rooms. "Where does it hurt?" answered with one tap.
Public libraries, school offices, special education departments. Every student and patron deserves to communicate.
Courthouses, probate courts, legal aid offices. Justice requires communication. Period.
Any business open to the public. ADA Title III applies. A QR code on the counter covers you.
Bus stops, train stations, airport terminals. Nonverbal travelers need to ask for help too.
Small, low-risk pilots across multiple states. Join at any time, start with one location, expand only if it works. No waitlist. No exclusivity. Start where you are — TinkyTown is the QR-scan ADA compliance system that lets you cover the building before the audit. 45 days free. If it hasn’t changed someone’s life by day 45, cancel — just tell us why and where.
Or email directly: lukekist@tinkytown.com