Hospitals & Clinics
The standard phone-interpreter contract has a 90-second connect time. The patient in crisis cannot wait 90 seconds. TinkyTown is the bridge — pre-loaded medical-triage symbols in 120+ languages, picture-driven pain scales, allergy disclosure with always-on safety disclaimer, instant bilateral translation while the phone interpreter dials in.
What the patient actually sees at triage
Picture-driven symptom communication, pain scale, allergy disclosure. The patron with limited English, the patron in respiratory distress, the patron with stroke aphasia — all served by the same screen.
Built for the first 90 seconds.
Bridges the 90-second interpreter wait
Phone-interpreter contracts have a 90-second connect time. In a respiratory emergency, that's an eternity. TinkyTown opens immediately, surfaces medical-triage symbols, and bilateral-translates while the phone line dials in.
Allergy & medication disclosure
Every medication or allergen tile carries an always-on safety disclaimer: "confirm with your doctor and pharmacist — we cannot guarantee." The auxiliary device informs; it does not substitute for clinical judgment.
Companion case covered
Deaf parent at a pediatric visit. Nonverbal caregiver at discharge. The companion-of-participant rule under 28 CFR § 35.160(a)(1) applies — TinkyTown handles it by default, no separate workflow.
120+ languages, no contract
Spanish, Mandarin, Arabic, Russian, Vietnamese, Haitian Creole, Portuguese, Polish, Somali, Burmese — all available immediately. No phone-interpreter dial-out for the languages the contract doesn't cover.
The four statutes that stack on every hospital interaction
Hospitals operate inside the most-overlapping regulatory environment of any TinkyTown venue. The auxiliary device must satisfy all four simultaneously.
- ADA Title II / III (28 CFR § 35.160 / § 36.303) — effective communication for individuals with disabilities, including nonverbal, deaf, blind, and cognitive-disability patrons.
- ACA Section 1557 — meaningful language access for LEP populations in any federally-funded health program. Bilateral translation across 120+ languages.
- Title VI of the Civil Rights Act — language access framework that predates the ACA; reinforces § 1557 in non-ACA contexts.
- Rehabilitation Act § 504 — disability access for federally-funded programs. Section 504 medical-facility duties run in parallel with the ADA.
Read more: LEP language access requirements → · ADA auxiliary devices 2026 →
Bring TinkyTown to your hospital.
$725/month per entity. Triage board, discharge board, pharmacy bridge, 20 universal sub-boards, and the documentation pack 1557 + Title II compliance requires.