Expert guides on effective communication requirements, DOJ enforcement trends, WCAG deadlines, and how municipalities can protect residents and budgets.
The DOJ's digital accessibility rule takes effect April 24, 2026. Large municipalities face mandatory WCAG 2.1 AA compliance with civil penalties up to $115,231 per violation. Here's what you need to know and what you need to do.
28 CFR § 35.160 requires public entities to provide "effective communication" for people with disabilities. Most municipalities don't understand what that actually means until the DOJ shows up.
EnforcementCommunication access violations now account for more DOJ ADA settlements than physical accessibility. We analyzed every public DOJ ADA action since 2010 to show you why.
Cost AnalysisA single ASL interpreter visit costs $150-$300. A DOJ-mandated interpreter contract costs $50,000+/year. Here's how QR-based communication boards change the math entirely.
Legal AnalysisThe ADA requires "auxiliary aids and services" for effective communication. A QR code that opens a multilingual, picture-based communication board qualifies. Here's the legal analysis.
GuideExecutive Order 13166 and Title VI require "meaningful access" for Limited English Proficient individuals. Most municipalities handle it with a phone line. The DOJ says that's not enough.
Deploy TinkyTown and cover ADA effective communication, LEP language access, and WCAG compliance in one system.
Contact Us